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NMLS rules of conduct for students (ROCS)

Policies

NMLS rules of conduct for students (ROCS)

The standards of behavior and integrity NMLS expects from every student in an approved course.

Effective

June 11, 2026

Revised

August 2026

Version

2

Prepared for

CSBS / NMLS compliance

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All policies

1.1

Purpose

The NMLS Rules of Conduct for Students (ROCS) establish the standards of behavior and integrity expected of all students enrolled in NMLS-approved Pre-Licensure Education and Continuing Education courses. LockedIn Learning is required by the NMLS Course Provider Agreement to issue the ROCS to every enrolled student prior to course access, to obtain written acknowledgment of receipt, and to retain documentation of issuance in accordance with NMLS recordkeeping standards.

1.2

NMLS Rules of Conduct for Students — full text

The following Rules of Conduct are issued verbatim as required by the NMLS. LockedIn Learning does not modify, supplement, or abridge the NMLS-issued ROCS.

Updated: August 2024 / 2

Students enrolled in NMLS-approved education courses are required to adhere to the following rules of conduct:

1. Identity and Enrollment Integrity

  • Students must enroll using their own legal name and valid NMLS Unique Identifier. Enrollment under a false name or another person's credentials is strictly prohibited.
  • Students must be the individual actually completing all coursework, assessments, and participation requirements. Having another person complete any portion of a course on your behalf is a violation of NMLS rules.

2. Course Participation and Completion

  • Students must complete all required coursework, including all modules, knowledge checks, and final assessments, personally and without unauthorized assistance.
  • Students enrolled in instructor-led courses must be present and actively engaged for 100% of the scheduled course time.
  • Students may not use automated tools, browser extensions, or any technology designed to simulate course activity, bypass time-on-task requirements, or otherwise circumvent course completion standards.

3. Assessment Integrity

  • All quizzes, knowledge checks, and final assessments must be completed independently. Consulting course materials, notes, or other resources during closed-book assessments is prohibited unless expressly permitted.
  • Students may not share, reproduce, distribute, or discuss assessment questions or answers with any other person before, during, or after completing an assessment.
  • Any attempt to access unauthorized resources, share answers, or otherwise gain an unfair advantage on any assessment constitutes academic dishonesty and will result in course cancellation without refund.

4. Confidentiality of Course Materials

  • Course content, materials, and assessments are proprietary and confidential. Students may not reproduce, distribute, publish, post, or transmit any course content, in whole or in part, without the express written consent of the course provider.
  • Unauthorized sharing or distribution of course materials may constitute copyright infringement and may be reported to applicable authorities.

5. Respectful Conduct

  • Students must treat instructors, course administrators, and fellow students with courtesy and professionalism at all times.
  • Disruptive, harassing, threatening, or discriminatory conduct of any kind will not be tolerated and will result in immediate removal from the course without refund.

6. Compliance with Provider Policies

  • Students must comply with all policies and procedures of the course provider, including registration, attendance, payment, and cancellation policies.
  • Violations of provider policies may result in course cancellation, forfeiture of fees, and reporting to the NMLS and/or applicable state regulatory authorities.

7. Reporting Violations

  • Students who become aware of violations of these Rules of Conduct by other students or instructors are encouraged to report such violations to the course provider's Education Administrator.
  • Retaliation against a student for reporting a good-faith violation is prohibited and will itself constitute a violation of these Rules.

1.3

Issuance procedures

LockedIn Learning issues the NMLS Rules of Conduct for Students to every enrolled student through the following procedures:

  • The ROCS are included in the enrollment confirmation email sent to all students upon registration.
  • Prior to gaining access to any course content in the LMS, students are presented with a digital acknowledgment screen displaying the full text of the ROCS and are required to affirmatively check a box confirming that they have read, understood, and agree to abide by the Rules of Conduct.
  • For instructor-led live courses, a printed copy of the ROCS is distributed to each student at the commencement of the course, and students are required to sign a ROCS Acknowledgment Form confirming receipt.
  • A student who refuses to acknowledge the ROCS will not be granted course access and will be offered a full refund in accordance with the Company's Refund Policy.

1.4

Retention of ROCS acknowledgment records

In accordance with NMLS Education Provider requirements, LockedIn Learning retains the following ROCS-related records for a minimum of three (3) years from the date of course completion, or longer if required by applicable law or NMLS guidance:

  • Electronic acknowledgment records from the LMS (timestamp, student name, NMLS UID, course name, acknowledgment status)
  • Signed ROCS Acknowledgment Forms for instructor-led live courses
  • Copies of the version of the ROCS in effect at the time of each course offering

All ROCS records are maintained in a secure, organized, and retrievable format and are available for NMLS audit upon request.

1.5

Violations and consequences

Violations of the NMLS Rules of Conduct for Students will be handled in accordance with the Company’s Course Cancellation Policy. The Company reserves the right to:

  • Immediately terminate course access without refund.
  • Withhold or revoke course completion credit.
  • Report the violation to the NMLS and/or applicable state regulatory authorities as required or permitted by NMLS guidelines.
  • Permanently bar the student from enrolling in future LockedIn Learning courses.

NMLS rules of conduct for students (ROCS) · Version 2 · Effective June 11, 2026 · Revised August 2026