NMLS Approved Provider #1405125
Policies
How we collect, use, share and protect your personal information when you take a course with us.
Effective
June 11, 2026
Version
1.0
Prepared for
CSBS / NMLS compliance
All policies
1.1
Locked in Learning, LLC d/b/a LockedIn Learning (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information entrusted to us by our students, visitors, and other users of our website and learning management system (LMS). This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our NMLS-approved mortgage education courses and related services.
This Privacy Policy is established in accordance with applicable federal and state privacy laws and CSBS/NMLS requirements for approved education providers.
1.2
We collect the following categories of personal information:
Identity information
Legal name, date of birth, and NMLS Unique Identifier.
Contact information
Email address, mailing address, and telephone number.
Account information
Username, password (stored in encrypted form), and security questions.
Payment information
Billing address, payment card type and last four digits. Full card numbers are handled exclusively by our PCI-DSS compliant payment processor and are not stored by us.
Educational records
Course enrollment history, progress data, assessment scores, completion dates, and certificates issued.
Technical information
IP address, browser type and version, device identifiers, operating system, and pages visited on our website.
Employment information
Employer name and sponsoring company (if applicable).
Communications
Records of correspondence, support requests, and feedback submitted to the Company.
1.3
We collect personal information through the following means:
1.4
We use the personal information we collect for the following purposes:
1.5
We do not sell personal information. We share student personal information with our affiliate, Bevri, LLC, for marketing only with the student’s affirmative opt-in consent.
We may share personal information with the following categories of third parties under the circumstances described:
NMLS and regulatory authorities
We are required to report course completions and, in certain cases, instances of student misconduct or fraud to the NMLS and applicable state regulators.
Payment processors
We share payment information with PCI-DSS compliant processors solely to facilitate course fee transactions.
Learning management system providers
Our LMS provider may have access to student data as necessary to deliver course content and track completions.
Identity verification providers
We may share identifying information with third-party identity verification vendors as required by NMLS course integrity standards.
Employers and sponsors
If your enrollment is sponsored by your employer or a third party, we may share your enrollment status and completion information with the sponsoring party.
Legal and regulatory compliance
We may disclose personal information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of the Company, its students, or the public.
Business transfers
In the event of a merger, acquisition, or sale of substantially all Company assets, student information may be transferred to the successor entity.
1.6
Our website and LMS use cookies and similar technologies to facilitate navigation, remember user preferences, track course progress, and analyze platform usage. You may configure your browser to refuse cookies; however, doing so may limit your ability to access or use certain features of our platform, including course progress tracking.
We do not use cookies for cross-site behavioral advertising without explicit student consent.
1.7
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with applicable legal and regulatory requirements, and to satisfy NMLS recordkeeping obligations for approved education providers.
Educational records, including course completion data, are retained for a minimum of five (5) years from the date of course completion, or longer if required by applicable law or NMLS requirements.
1.8
The Company employs administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for data in transit, encrypted storage of sensitive data, access controls limiting data access to authorized personnel, and regular security assessments of our systems.
While we take reasonable steps to protect your information, no security measure is foolproof. We cannot guarantee the absolute security of information transmitted over the internet. In the event of a data breach that poses a risk to your rights or freedoms, we will notify affected individuals and applicable authorities as required by law.
1.9
Subject to applicable law, students have the following rights with respect to their personal information:
Access
The right to request a copy of the personal information we hold about you.
Correction
The right to request correction of inaccurate or incomplete personal information.
Deletion
The right to request deletion of your personal information, subject to our legal and regulatory retention obligations.
Opt-out of marketing
The right to opt out of receiving promotional communications, including marketing from our affiliate Bevri, LLC, at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
Data portability
Where technically feasible, the right to receive your personal information in a portable format.
To exercise any of these rights, please submit a written request to info@lockedinlearning.com. We will respond to verified requests within thirty (30) days.
1.10
Our courses and services are intended exclusively for adult professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take prompt steps to delete that information.
1.11
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage students to review the privacy policies of any third-party sites they visit.
1.12
We reserve the right to update this Privacy Policy at any time. Material changes will be communicated to students via email and/or a notice posted on our website. The updated policy will indicate the revised effective date. Continued use of our platform following notice of changes constitutes acceptance of the updated policy.
1.13
For questions, concerns, or requests relating to this Privacy Policy, please contact:
Locked in Learning, LLC d/b/a LockedIn Learning
Privacy policy · Version 1.0 · Effective June 11, 2026
